Stephen Graham - a valuable resource
Many City fans may not have come across the club's Supporter Liaison Officer, Stephen Graham, but he's a valuable resource for those with problems at away games; helping fans who've lost their tickets, or who just need advice and information. Stephen came along to our Board meeting last night to tell us more about his role and to give us some idea of how other clubs approach supporter related issues. For example, we learnt that while Carrow Road offers 13 wheelchair spaces to disabled visiting fans, Stamford Bridge provides only 3 and White Hart Lane just 5, so that's clearly an area where City are ahead of the game. Stephen is just about to attend the first of four national meetings with his fellow SLOs and will be letting us know about any new developments, with more Premier League clubs looking to replicate Manchester City's excellent pre game Fanzone. If you have any ideas about how the fan experience can be improved then let us know and we'll be happy to pass your ideas onto Stephen.