Ticketing Q -Following on from digital system can you request the club allows any supporter wanting to switch back to card to allow them please. A- The club is encouraging anyone who has an appropriate device to use digital ticketing. If anyone is struggling with digital ticketing, they are able to contact the club directly for assistance. Q - Could you ask if the club is going to do something about the long queues caused by the new digital ticketing system. My mum cannot s

The Trust is acutely aware of the discontent amongst Norwich City fans regarding events at our beloved club, both on and off the field. Last night we were aware of a significant number of Norwich City fans, either by being contacted directly or by monitoring social media; many of them the type of person who would be the last to wave a burning pitchfork. But these are people who are genuinely concerned that the club that they love with all their heart, the club that in many c

We are releasing this statement to provide some information in order to counter some of the misconceptions that we have seen on social media. Although the Club initially stated that it had “consulted” the Trust and the Supporters Panel this is inaccurate, and it is significant that at Wednesday night’s meeting the description was changed to “presented to”. The reality is that by the time the plans were presented to either body they were irreversible regardless of our views,

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Following the successful trial of the mobility bus on 9 August 2025, the Canaries Trust, along with Norwich Door to Door, Norwich City Football Club, Norfolk County Council, Age UK, Norwich Inclusive Partnership, and Dardan Security are delighted to confirm that this will now become a permanent feature at each Norwich City home game. Up to three accessible buses are available, provided by Norwich Door to Door. These will travel between County Hall and Carrow Road. The buses c

As fans will be aware, the Club has recently announced its intention to use digital ticketing at Carrow Road from 2025/26 season,...

Andy - Can you do away with the self-service bar in the lion and castle and have all the food in one place and drinks in another. It...

The Trust has recently entered into a revised Memorandum of Understanding (MoU) with Norwich City Football Club, replacing the version...

We recently asked fans for questions in advance of our quarterly meeting with the club. Those questions were put to the Club and these,...

The Canaries Trust asked fans for their thoughts on the Celebration of Life fixture. The comments received were put to the Club. Below...

Robin Sainty - Canaries Trust Chairman Kevin Reeves " In an era that was much more physical than creative Reeves had the ability to make...